The Agentic AI Readiness Report: Architecture, Workflows and the Road to Personalization.
Get exclusive American Banker and i2c research on how financial institutions are putting agentic AI to work, and what it takes to scale.
Agentic AI is a priority. Scaling it is the advantage.
Agentic AI has become a strategic priority for financial institutions, but turning that ambition into measurable results remains a challenge. New American Banker research, sponsored by i2c, explores how banks and credit unions are deploying agentic AI across customer service, fraud prevention and payments, and what it takes to scale these capabilities into more personalized customer experiences.
The report examines where institutions are investing, the barriers slowing adoption and why modern infrastructure, strong governance and redesigned workflows are essential to realizing agentic AI’s full potential.
Download the report to see how your institution’s priorities compare with your peers’ and where to focus next.

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Filippo Alario
Former CEO
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